packaging and shipping

Packaging
Behind every order is you - a person we want to make shine.
This is an absolute matter of the heart for us, because it's the little things and lovely surprises that brighten up your day.
That's why with every order you get a personal handwritten message from the person on our team who packs your order with love and care.

We pack your selected jewelry safely in our ECO jewelry boxes.
You can have any piece of jewelry wrapped as a high-quality gift for a small additional charge.
To do this, select the gift packaging item.
You can send us a message about the reason for the gift or leave a personal message for the recipient, which we will include in the package.
Then your order will arrive ready to give as a gift to you or directly to your favorite person.

Shipping
For shipping within Germany we charge a flat rate of 3,90 euros per order.
From a gross order value of 60,00 euros we ship free of charge.
Delivery within Germany takes place within 1 - 3 business days.
If you also choose express shipping, we charge a surcharge of 3.00 euros.
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For shipping outside Germany we charge a flat rate of 10.00 euros per order.
From a gross order value of 80.00 euros we ship free of charge.
The shipping time outside Germany is 4 - 14 business days.
If you also choose express shipping, we charge a surcharge of 3.00 euros.
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All pieces of jewelry are shipped securely in a climate-neutral manner with DHL GOGREEN or Deutsche Post.